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Rooftop US
(legal and boring things)
This Privacy Policy explains how Rooftop Cinema Club LLC. (“Company,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you use our services, including our website, ticket purchases, events, and communications (collectively, the “Services”).
By using our Services, you agree to this Privacy Policy.
We may collect the following categories of personal information:
Information you provide directly:
Name
Email address
Phone number
Billing and payment information
Account login details
Any content you submit (reviews, messages, etc.)
Information collected automatically:
IP address
Device information
Browser type
Usage data (pages visited, actions taken)
Cookies and tracking data
Information from third parties:
Payment processors
Marketing and analytics partners (e.g., Klaviyo, Meta, Google, Snapchat)
We use your information to:
Process ticket purchases and transactions
Provide event access and services
Send confirmations, updates, and support communications
Send marketing messages (including SMS and email, where permitted)
Improve our website, services, and user experience
Prevent fraud and ensure security
Comply with legal obligations
If you provide your phone number, you may receive SMS messages including:
Promotions
Cart reminders
Event updates
Message frequency may vary
Message & data rates may apply
You can opt out at any time by replying STOP
We may also send marketing emails where permitted. You can unsubscribe at any time.
We use cookies and similar technologies to:
Operate and improve our Services
Analyze usage and performance
Deliver personalized advertising
You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
We may share your information with:
Service providers:
Payment processors
Hosting providers
Email and SMS platforms (e.g., Klaviyo)
Advertising and analytics partners:
Meta (Facebook/Instagram)
Snapchat
Legal and compliance:
When required by law
To protect our rights or prevent fraud
We do not sell your personal information for money. However, some data sharing may be considered “sharing” under certain laws (such as California law).
Your information may be transferred to and processed in the United States or other countries. Where required, we use appropriate safeguards to protect your data.
We retain your personal information only as long as necessary to:
Provide our Services
Comply with legal obligations
Resolve disputes and enforce agreements
Depending on your location, you may have rights including:
Access – Request a copy of your data
Correction – Request correction of inaccurate data
Deletion – Request deletion of your data
Opt-out – Opt out of marketing or certain data uses
Data portability – Request transfer of your data
To exercise your rights, contact us at:
[email protected]
If you are a California resident, you have the right to:
Know what personal information we collect and how it is used
Request deletion of your personal information
Opt out of certain data sharing
You will not be discriminated against for exercising your rights.
If you are located in the UK or EU, you have the right to:
Access, correct, or delete your personal data
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with a data protection authority
We process your data based on:
Contractual necessity
Legitimate interests
Consent (where required)
If you are in Canada, you have the right to:
Access and correct your personal information
Withdraw consent where applicable
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure.
Our Services are not directed to children under 13. We do not knowingly collect personal information from children without appropriate consent.
Our Services may contain links to third-party websites. We are not responsible for their privacy practices.
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.
If you have questions or requests regarding this Privacy Policy, contact us at:
[email protected]
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